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Frequently Asked Questions

  1. How often is Removing Barriers open? What are clinic hours? Clinics take place the 3rd Saturday of the month. Clinic hours: 8:00-11:30 AM. Walk-ins hours: Walk-ins are welcome until 11:00 AM, but need to understand that appointments take priority, they must complete registration and all intake before treatment, and unless there is no waiting AND the walk-in is a returning client, no walk-ins are taken after 11:00 AM.
  2. How much does one treatment cost? $50 for San Pablo City residents for a five-minute session. (All San Pablo addresses will be verified for residency with ID/proof and the Google Earth. Secondary forms of identification include:bank statement, cell phone bill, etc.) $80 for non-residents for a five-minute session.
  3. How many treatments will a client need? The consult nurse will examine the tattoo(s) and estimate the number of sessions, which the medical director will review and confirm or change. Many factors affect fading, including the type of ink used, professionally done or not, multiplicity of ink colors, a person’s metabolism, etc. It will take several sessions. If a tattoo has multiple colors, the nurse will begin with the black ink. Red and gray are particularly difficult. Green can be highly sensitive.
  4. What does the Removing Barriers staff provide? Supportive staff will make reusable ice packs and information available. There are also light refreshments, and upon exit from the treatment room, we provide self-adhesive tape to help keep ice packs in place for the drive home.
  5. What are the general client ground rules? No red, blue or sports-affiliated gear; this includes belts, hats and shoe laces. No children; young adults may accompany their parent, although this is acceptable we discourage children in the treatment room for safety reasons. We will not treat anyone who is pregnant or breastfeeding.We will not treat anyone who is diabetic and does not have a doctor’s note that clearly states the doctor is treating that individual for diabetes and is aware and approves of their patient undergoing laser tattoo treatment. If a client is under the age of 18, we use the New Skin registration forms and must have a parent or legal guardian with them with photo ID.
  6. Does it hurt? Yes, it does. If the tattoo is over a bony area (e.g., collar bone, finger, ankle), it’s more intense.
  7. Does treatment damage the skin or cause scarring? If treated properly, by a qualified professional, you should experience no visible scarring. The nurse will highlight any potential issues with you if they feel there is any cause for concern at your initial consultation.
  8. Is there any area of the body that can't be treated? The laser team will not treat upper or lower eyelids.
  9. Do I need to be 18 or over to have laser treatment? Any requests for laser tattoo removal by someone under the age of 18 will be evaluated for suitability based on its individual merits by our partner, New Skin. We are able to perform the treatment but require that parental guidance is sought and undertaken.
  10. What side effects can I expect from the treatment? Besides the immediate pain and discomfort, you may experience swelling, scabbing and/or blistering. While the latter two are rare, they sometimes happen. If the area is red or itchy, hydrocortisone cream is recommended.